A&A Cleaning Service LLC. works on behalf of loan servicers and through its national vendor network to keep vacant properties secure, safe and well-maintained inside and out. All work performed follows applicable investor and insurer guidelines. Our contractors evaluate and report potential damages or issues so they can be addressed in a timely and cost-effective manner. Our company assists its clients every step of the way, from default through foreclosure and conveyance.
A&A Cleaning Service LLC. provides a full spectrum of property preservation services. Other services we do include securing, winterization, debris removal, convey maintenance, lawn maintenance and snow removal
When a property is scheduled to convey to HUD, a mortgage servicer has a tight window of time to assure that the property is in acceptable "convey condition." All required information must be in order and readily available to the mortgage company at their request. Contractors are sent to confirm and immediately report back on the vacancy status of the property; maintenance is scheduled; and all convey maintenance work orders must be submitted within 24 hours of completion and sent to the client.
Once an inspection determines that a property is vacant, A&A Cleaning Service LLC. takes steps to protect it. A contractor will secure the property and perform a lock change according to investor or insurer guidelines. If the property is pre-foreclosure, the lock will be changed on a secondary door when possible. Post-foreclosure, all locks will be changed.
During both pre- and post-foreclosure securing, properties receive regular inspections to identify damages and debris. In cold climates, plumbing will be winterized. All results are documented with photos and written reports, then submitted to the client
In cold climates, vacant properties are vulnerable to costly and serious damages from frozen and burst water lines. Our company winterizes all plumbing fixtures, inside and outside a home, including sinks and toilets, outdoor spigots, and dry, steam and radiant heat systems.
A&A Cleaning Service LLC. contractors drain all water lines and use air compressors to assure that all water is blown out of the lines. Contractors also drain hot water tanks and pressure-test the system for possible leaks. Toilets are cleaned and flushed, and antifreeze is added to bowls and tanks. Antifreeze is poured into sink drains and traps. Stickers are applied to all winterized fixtures noting the date of winterization, providing Safeguard contact information, and advising that the fixtures cannot function without a proper de-winterization.
Whenever possible, utilities at a vacant property will be turned off. If a sump pump is present, electricity will remain on. All winterization services are supported with written and photo documentation and submitted to the client for review.
Interior and exterior debris that creates a potential health, safety or infestation risk, or that may result in a code violation, is routinely removed from properties, both pre- and post-foreclosure. Once a property has gone through foreclosure, all debris inside and out, hazardous and non-hazardous will be removed. Interior debris is removed per investor guidelines, and exterior debris is taken to a licensed dumping facility. Personal items left in the property remain until clients provide specific instructions or a personal property eviction is ordered, generally once the property has moved through foreclosure
Whether a vacant property is in pre- or post-foreclosure status, it must be well-maintained so that it does not detract from the neighborhood, create a public nuisance, or draw a code violation.
A&A Cleaning Service LLC. contractors follow FHA regulations, generally cutting grass every two weeks in season, beginning in April in most states. Shrubs are trimmed once per season, and more frequently at the client's request. All lawn maintenance is performed according to client instructions and investor guidelines. During lawn maintenance, properties are also checked to assure that they are secure.
In the winter, removing snow accumulation is important to provide safe access to properties by maintenance crews, city inspectors, first responders, real estate agents and others who have legitimate business at a property. Our company maintains all walkways and driveways, per our client's request and instruction, during the winter to assure safe access. Snow accumulation of three inches or higher is removed per investor guidelines, and surfaces are salted to prevent ice build-ups
Real Estate Owned (REO) Maintenance
As the market for REO services has increased in the aftermath of the nation's housing crisis, Safeguard has become a leader in maintaining the REO assets of its clients to protect the value and help improve the marketability of properties.
Previously, the task of maintaining REO properties had been left to real estate agents under contract to sell the property. However, separating the marketing and maintenance responsibilities allows real estate agents and field services companies to focus on what each does best. Real estate agents can focus on selling properties, and field services companies can focus on keeping the property maintained and secure.
Our Company has developed a process to improve the timeliness and quality of service performed. Most importantly, we established an effective triangle of communication between A&A Cleaning Service LLC. , its contractors and the property's real estate agents, which results in additional checks and balances to help assure that REO properties remain in the best condition possible to reduce time on the market and improve the value and desirability of properties
Estimates & Repairs
Damaged properties not only turn off prospective buyers, they can result in costly repairs to the client if not repaired quickly and effectively. In some cases, damages also can result in city-issued citations and violations being issued. When damage occurs, repairs need to be completed quickly and efficiently. Our company provides estimates and repair services for damaged properties to address the needs and concerns of clients, investors, neighborhoods and cities. Most importantly, they help return a property to the best condition possible to maintain its market appeal and sale value